Case study: Customer Engagement Summit

We delivered eight fully branded mobile coffee bars at the Customer Engagement Summit 2025 – the most we’ve ever delivered for a single client. Each bar was sponsored by a different exhibitor, creating unique brand experiences that helped sponsors stand out and connect with guests across Evolution London.

Home Case Studies Eight branded coffee bars for Customer Engagement Summit

THE REQUIREMENT

Our client came to us with an ambitious brief for the Customer Engagement Summit 2025. They needed eight separate coffee bars positioned across the venue, each with full branding for individual sponsors.

Every bar needed custom branding including branded bar units, aprons, cups and cappuccino stencils to match each sponsor’s brand identity. We also needed to provide lead capturing through badge scanning, so delegates could grab a free coffee while sponsors could track who’d stopped by the bar.

This was a high-volume service where demand was high and we needed to serve large numbers quickly without compromising on quality.

THE CHALLENGE

Getting eight setups running at once, each with its own branding requirements, meant we had to plan and coordinate everything carefully. Luckily, we’re used to delivering large events and managing the many moving parts that come with operating on this scale.

With high footfall across all eight bars, we needed to keep queues moving while maintaining the high standards we hold ourselves to. Our Operations Manager was on-site throughout to oversee everything and provide support.

Strong collaboration with our client made all the difference. They allowed us to store the branded cups and flight cases on-site, which made re-stocking and load-out much smoother. They also reserved parking spots for our vans and made sure power was in place at each bar location when we arrived – small details that made a huge operational difference.

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"Your baristas did a great job, and the event went really well. We will be in touch ahead of our next big event."

coffee bars

with individual branding

2306

drinks served

across eight coffee bars

The event went brilliantly. Our team served 2,306 drinks across all eight bars and our coffee was a real draw for the sponsors. We successfully captured leads via badge scanning at each bar, helping sponsors track engagement and follow up with delegates after the event.

Each sponsor got a professional, on-brand experience that reflected well on them, while guests enjoyed consistently great coffee across the venue. It’s what we do best: coffee that gets people talking and helps create genuine connections.

This was a milestone for us – the first time we’d delivered eight of our own coffee bar setups for a single client. Strong partnership with the client, along with careful planning and an experienced team on the ground, made it possible to pull off something genuinely special.